Please send your written complaint to or to Alliance’s Quality Management Department at 5200 W. Paramount Parkway, Morrisville, NC 27560. You may use the form on this page to submit your complaint. You can also file a complaint or grievance by telephone by calling the Alliance Access and Information Center 24/7 at (800) 510-9132.

If you prefer to discuss your concern informally before filing a complaint, contact the Alliance Office of Community and Member Engagement by calling the Access and Information Center at (800) 510-9132.

Learn more about the Office of Community and Member Engagement.

Page last modified: September 24, 2020